Shipping & Delivery

Orders are processed only on working days. Weekend or public holiday orders will be handled on the next business day.

Cancellations are not permitted for delays caused by issues within the courier network.

An invoice will be included with your order; use the order number for returns or exchanges.

 Freight Options 

New Zealand  

Courier Post NZ 

$8 NZD overnight service or free for orders over $149 NZD. 

Please allow 3-4 working days and extra time for rural deliveries. 

Australia 

DHL Express 

$25 NZD DHL Express or free for orders over $199. 

3-5 working days. 

Worldwide 

Unfortunately this service is not available. But we are exploring options to have this available for our customers abroad ASAP! 

  

DELIVERIES WITHOUT SIGNATURE 

Should you request to have your order delivered without signature, please leave a note for our care team in your order notes. 

We do not accept any responsibility for loss or damage to goods once they have been signed for or where you have authorised delivery to be left unattended at your shipping address.

 

INTERNATIONAL TAXES + DUTIES

International orders may be subject to local taxes or duties. The payment and knowledge of these charges that may apply to your purchase is not the responsibility of Salt Society, to which we have no control over. In the event this occurs, please contact your local customs office directly.

 

ORDER CANCELLATIONS

If notified before goods have been dispatched, we can accommodate order cancellations. If items have been shipped, we reserve the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.